Wednesday, December 7, 2011

COLLIER PEST CONTROL'S LIKIBILITY

COLLIER PEST CONTROL'S LIKIBILITY

Why would you think customers prefer Collier Pest Control over any one of the dozens of other pest control companies servicing Naples?  Why would you choose a Lexus over a Hyundai or Filet Mignon over a hamburger?  It is to receive a better quality of product.  This I hope is the answer why our customers choose Collier Pest Control over any of the pest control companies in our area.

            People choose to do business with companies that are friendly and are truly interested in their concerns or problems.  Think about it from your own consumer choices when choosing a business to deal with.  Would you choose a company that shows no interest or concern that you are even alive and has no personality when speaking with you, of course you would not.  As you read this info sheet try to relate the issue to both sides, you as a service provider and how our customer is receiving you.

            It all starts from the time we answer our phone and say Collier Pest Control.  Each caller is made to feel welcome and that we're glad that they have chosen us to provide their pest control services.  The service technicians should also present the same demeanor, cheerful and glad the customer chose us, when in our customer's home. 

            People choose businesses that make them feel confident and good about their discussion in doing business with this company.  When they ask questions or explain their requests, they want to hear answers and a direction of action.  They do not want to be treated as a child, or talked down to, or ignored.  Consider why they need us and give a positive feeling back to them that you will be able to not only handle their concerns, but also answer their questions intelligently.

            With service companies like ours, people want a company they can have trust in.  A company that they know has the knowledge to handle any problem that may arise, stability in the company that is will not close any time soon, assurance to know if they need help the company is just a phone call away, and trust that the employees are of high ethics and moral character.  They can trust the service technicians in their home at any time.

            Keeping a customer is more than just showing up and killing the bugs.  These principles above are an important part of the attitude keep when in the presences of a customer.  We are always prompt,courteous, well groomed, and pleasant at our customer's home.  We are helpful, knowledgeable and honest when explaining a pest problem.  We conduct ourselves in a professional manner.  We treat every customer as though they where your only customer and do whatever it takes to keep them happy and satisfied with our service.

If you want a Pest Control Company that caters to your personal requests and needs, we are the one for you!  Our services are customized to your home! Call, 239-455-4300, for a full explanation on any of our services, or look us up on our web site at collierpestcontrol.com.  Remember Florida does not have to be shared with insects.


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